Vinted Members Share Anger About Sizing Modifications
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Social Media Backlash
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
The platform stated the revised method more closely matches other platforms.
They have suggested members to check their listings and manually change the size when needed, which has left users frustrated.
Sizing System Modifications
Earlier, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
A different user, from Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices following member complaints.